NOTIO HEALTH PRIVACY POLICY
Notio Health Inc. (“Notio Health,” “we,” “us,” or “our”) respects every individual’s right to privacy. This Privacy Policy explains what personal information we collect, how we use it, the choices you have, and the rights available to you. By visiting NotioHealth.com, using our AI-powered solutions, or interacting with us in any way, you consent to the practices described here in addition to any terms in your Service Master Agreement or Data Processing Addendum.
1 | NOTIO HEALTH & CUSTOMER DATA
Customer Data
Enterprise customers may load or generate data (“Customer Data”) inside the Notio Health platform or mobile apps. We access Customer Data only to provide, secure, or improve the contracted Services and never for our own marketing or model-training. Additional details appear in the GDPR and CCPA sections below.
Data Retention
- Customer Data is stored only for the duration of the contract (unless a longer period is required by law or your DPA).
- Full backups run weekly and are retained for two weeks; incremental backups run daily and are retained for two weeks.
2 | NOTIO HEALTH & DATA SECURITY
Security Program
Security is a design priority across infrastructure, applications, and operations. Highlights include:
| Layer | Controls |
| Cloud | Hosted on AWS US-East (Privacy Shield & ISO 27001 certified). |
| Data | AES-256 encryption at rest; TLS 1.3 in transit; row- and field-level access controls. |
| Application | Role-based access; MFA enforcement; device-level passcode & biometric options. |
| Operations | 24×7 monitoring, vulnerability scans, quarterly third-party penetration tests. |
| Compliance | Annual SOC 2 Type II audit under Security & Availability TSPs. |
3 | NOTIO HEALTH & CCPA
This section applies to California “Consumers” as defined by the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act (“CPRA”).
- We collect only the Personal Information necessary to deliver requested Services or posted web resources (e.g., demo forms).
- We do not sell or share Personal Information as those terms are defined in CCPA/CPRA.
- Our Services are not directed to children under 16, and we do not knowingly collect their Personal Information.
California residents may request to: access, delete, or correct their data; opt out of certain processing; or limit use of sensitive Personal Information. Contact Contact@NotioHealth.com or call +1 (646) 650-5545. We will respond within 45 days.
4 | NOTIO HEALTH & GDPR / DATA PRIVACY FRAMEWORK
Notio Health complies with the EU-U.S. & Swiss-U.S. Data Privacy Frameworks (DPF) and the UK extension. Our certification is available at dataprivacyframework.gov.
Under the EU General Data Protection Regulation (GDPR), Notio Health acts as:
- Processor for Customer Data stored in tenant environments.
- Controller for website visitor data and account-level data about customer personnel.
We process personal data only when at least one lawful basis applies (consent, contract performance, legal obligation, or legitimate interests). Data subjects have the right to access, port, correct, erase, or restrict processing of their personal data at any time. Contact us at Contact@NotioHealth.com; we respond within 30 days.
5 | NOTIO HEALTH & WEBSITE VISITORS
Information We Collect
We may collect and store:
- Information you voluntarily provide – e.g., demo requests, white-paper downloads, job applications.
- Log Data & Cookies – IP address, browser type, pages visited, referring URLs, and actions taken.
- Analytics & Pixel Data – via Google Analytics 4, LinkedIn Insight Tag, or equivalent (only after consent where required).
How We Use It
- Answer inquiries, schedule demos, send newsletters or marketing communications (opt-out anytime).
- Improve site content, UX, and security.
- Compile aggregate statistics for internal reporting.
Cookies
You can refuse or delete cookies via browser settings or our Cookie Preferences banner. Some site features may not function without essential cookies.
External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
Children’s Privacy
Our web content and Services are not intended for anyone under 13. If we learn we have collected data from a child under 13, we will delete it promptly.
Correcting & Updating Your Information
Email Contact@NotioHealth.com to access, correct, or delete Personal Information. Marketing emails include an unsubscribe link; requests are processed within 15 business days.
6 | CONTACT NOTIO HEALTH
Notio Health Inc.
116 W 23rd St, 5th Floor,
New York, NY 10011
Email: Contact@NotioHealth.com
Phone: + 1 (646) 650-5545
7 | CHANGES TO THIS PRIVACY POLICY
We may amend this Privacy Policy to reflect legal, technical, or business changes. The “Last Updated” date will change accordingly, and material updates will be announced at least 30 days before taking effect. Continued use of our Services after an update constitutes acceptance of the revised Policy.
Last Updated: 9th July 2025